What problem are you trying to solve?

Is it the right problem?… Are you sure?

The Pendaran Structured Problem Solving (SPS) Workshop gives your teams the process, tools and coaching needed to tackle the problems/issues/opportunities they are tasked to handle. The Pendaran process directly addresses the steps needed to implement a solution that can be sustained.

You will identify the right problem to solve and clearly define the results to be achieved. This is harder than you think. 85% of CEOs surveyed agree! Without results, you are wasting everyone’s time and money. The process and pace keep teams engaged and focused on results. Remote employees can work together as a team, adding the benefit of team building along with measurable business results. The real challenge facing any organization is its ability to identify and solve the right problems and recognize opportunities faster than the competition.

Our experienced coaches engage with a team formed around solving a specific problem. Team sizes typically range from 5-8 people. We bring the team online from wherever they are, together or remote, and conduct the Structured Problem Solving Workshop over a schedule that works best for the client, typically in four 90 minute sessions per week over the course of 3-4 weeks. The amount of time required depends on the problem to be solved and the client’s scheduling preferences. Once action plans are developed and agreed, Pendaran supports the team with online coaching sessions to facilitate implementation.

 

SPS Workshop Modules include:

Problem Identification and Vetting (are you sure you are solving the right problem?)

Problem Statement Definition (writing an effective problem statement is key to getting meaningful, measurable results)

Problem Solving Methodology Coaching

Development of Action Plans

Implementation Support

Final Project Review with Client Leadership

In 2020 alone, this live online workshop has proven effective with U.S. Navy maintenance operations, automotive suppliers, high tech product development organizations and nonprofits.

 

Virtual Workplace Simulation

"A picture is worth a thousand words; but an Experience is worth a million". Pendaran's Virtual Workplace is a one week simulation tool that allows for experiential, collaborative learning. In essence, it is a practice field on which a work team can safely and quickly learn to use tools and processes and see the consequences of their actions and decisions. It simulates real work environments and situations. High intensity simulations are complemented by classroom learning and facilitator-led discussions. Learning is centered around the tools and processes the organization expects its employees to be using to achieve the desired business results.

Students learn where they fit in the big picture and how personal and team accountability impact the whole. They begin to understand how the tools and processes work together as a system. Pendaran's “Flight Simulator” is designed to unleash the human potential in organizations. When fully engaged, employees can stabilize processes and start the organization and their individual work areas on the path of continuous improvement. They will take this learning with them for the rest of their lives.

Virtual Workplace Learning Highlights:
- Unlearn bad habits - Learn the art of implementation
- Learn holistic, systems thinking
- Learn how to establish a structure for implementation and sustained change.
- Learn to move from firefighting, to preparing for, to preventing “fires”.
- Learn behaviors needed in a team environment
- Learn tools and processes that support your personal and organizational goals